Free Shipping
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New Zealand & Australia: Free standard shipping on orders over $350 NZD
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Worldwide: Free express shipping on orders over $550 NZD
Shipping Rates & Delivery Time Estimates
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New Zealand - PostHaste Shipping
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Auckland Region
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$15.00
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1 - 2 Business Days
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Rest of New Zealand
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$15.00
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2 - 4 Business Days
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International - DHL Express Shipping
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Australia
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$25.00
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1 - 3 Business Days
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Pacific Islands
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$35.00
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5 - 7 Business Days
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Rest of the World
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$50.00
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6 - 7 Business Days
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Store Pickup
We offer store pickup at our Auckland branch:
163 Onehunga Mall Rd, Auckland, New Zealand
- Select “Store Pickup” at checkout.
- Orders will be be available for collection the following business day.
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Bring your order number when collecting your items.
Additional Charges for International Orders
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Orders shipped internationally may be charged customs taxes or duties, at the country of delivery.
- These fees are a matter of domestic policy, and are outside the control of TAV. It is solely the customer’s responsibility to cover the cost.
- No refunds will be issued for unpaid taxes/duties.
- Please check with your local customs agency for estimated charges before ordering.
Important Delivery Information
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Ensure your address details are correct when placing an order.
- TAV is not responsible for lost parcels if delivery instructions such as "Authority to Leave" are provided.
- For lost or delayed parcels, please contact the courier directly using your tracking number
Questions About Shipping?
If you have any questions about shipping or delivery, our team is happy to help:
Email: customerservice@tavpacific.com
